No other managed IT provider in Houston will put a response-time guarantee in your contract with a payback clause. Cybeneers does. And we back it with a free assessment worth up to $60,000 - yours to keep whether you sign with us or not.
Takes 60 seconds. A senior Cybeneers engineer reviews your answers and contacts you within one business day.
You keep the written report whether you sign with us or not. No hard sell. No commitment required.
Sound familiar?
You chase your provider for a status update. Your team loses hours waiting. Nobody is accountable because there is nothing in writing that says they have to be.
Your IT provider has made you a lot of verbal promises. Fast response. Senior engineers. 24/7 monitoring. But not one of those promises is in your contract. Which means there is no penalty if they miss them.
Underwriters now require MFA, EDR, a written incident response plan, and 24/7 monitoring evidence. If your IT provider cannot hand you that pack on demand, your premium is going up.
Simple process
Four steps from your first click to a written report in your hands.
Six questions. Tells us who you are, what you have, and where the biggest pain is right now.
A Cybeneers senior engineer - not a salesperson - reviews your answers within one business day.
Diagnostic conversation about your current setup, your gaps, and exactly what the assessment will cover.
We deliver a written assessment worth $20,000-$60,000. You keep it. No obligation to sign with us.
The Cybeneers 24/7 SecureOps Framework
Monitor, Respond, Harden, Govern - wrapped inside a written SLA with a payback clause if we miss it.
24/7 NOC and SOC coverage across every endpoint, network segment, cloud system, and OT environment. Predictive alerting before users notice a problem.
SLA-guaranteed response time on every critical incident. Senior engineer escalation. Houston-based team that can be on-site the same day when it matters.
Continuous patching, vulnerability management, identity hygiene, endpoint protection, and network segmentation. Security built into the stack - not bolted on after an incident.
Compliance evidence for cyber insurance, HIPAA, SOC 2, NIST, CMMC, and PCI-DSS - produced as a recurring deliverable, not a once-a-year fire drill before an audit.
The only guarantee of its kind in Houston
Every Cybeneers contract carries a written response-time guarantee with a credit clause. If we miss it, you receive money back on that month's invoice. Not a verbal promise. Not a customer satisfaction pledge. A contractual obligation - on page two of the agreement you sign.
Common questions
Is the assessment really free?
Yes. No credit card. No commitment. We run the assessment, produce a written report, and hand it to you. Keep it whether you sign with us or not. The only thing we ask is 60 seconds to fill in the form and 30 minutes on the discovery call.
We already have an IT provider.
Most of our clients did. The question is whether your current provider has a written SLA with a payback clause. If not, use our free assessment to benchmark them. You keep the report either way and you'll know exactly what you're getting - and what you're not.
We're not sure we're big enough.
If you have 50 or more computer users, you're the right size. The Cybeneers SLA is built for 50-500 user businesses that have outgrown break-fix IT but don't need a national roll-up charging enterprise prices.
How is this different from any other MSP?
Ask your current provider to put their response-time guarantee in writing with a penalty clause. If they won't, that's the answer. Cybeneers does it on every contract we sign - because we're the only ones in Houston who can back it up operationally.
Take 60 seconds
A senior Cybeneers engineer reviews your setup and hands you a written report - worth $20,000 to $60,000 in consultant fees. Yours to keep. No obligation.
Claim Your Free Assessment →For 50+ user businesses in Houston and nationwide. No commitment required.